12 Steps to a Better SBC(or VDI?) Farm

Andrew wood wrote a nice high level whitepaper that helps you get a better SBC farm by taking 12 steps .

As with the original test, the higher the score the more likely you have a disciplined environment, a good team and a stable service that consistently delivers. A low score and you need to take a look at the team and operating environment; your farm - even if it‟s only a couple of servers - could be causing you more work than it should and your users more grief than even they deserve.

Source: http://www.citrixthings.com/index.php?option=com_content&task=view&id=124&Itemid=32