I think many VMware customers were happy when they heard that VMware had acquired RTO for their profile management capabilities. I think those same customer are now angry that it is still not in the product, not even in the upcoming 4.6 version. SearchVirtualDesktop investigates.
When VMware launches View 4.6 next week, it will include some needed improvements, such as PCoIPtunneling. But the software won't have, and it may never include, the integrated profile management capabilities that VMware had promised its VDI customers.
VMware partners learned during the company's recent PartnerExchange that RTO Software will not be part of View 4.6. According to one New England-based VMware View integrator, "The problems are so major that [the RTO investment] has been totally deep-sixed." Another source close to VMware confirmed that the company has all but nixed its RTO integration plans.
The integrator, who preferred anonymity, tested RTO Software's Virtual Profiles last year and said that it works great with Windows XP, but with Windows 7, it "locks up and corrupts files."
Other sources confirmed problems with Windows 7, but VMware has denied that the lack of Windows7 compatibility is the reason for the failed launch of the RTO technology. Meanwhile, the company hasn't offered customers an official reason.