Defining VDI users: Who should really be using virtual desktops?

At Quest we call this the virtual desktop continuum. This article looks at it from another angle.

Before implementing virtual desktop infrastructure, take a step back and examine one of the major reasons to use virtual desktops in the first place: your users and what they do.

So, what kind of users do you have? Let's define some basic end user types that should cover just about anyone in your company. Understanding your potential virtual desktop users and their needs will help you determine whether virtual desktop infrastructure (VDI) is right for your environment.

Kiosk users
Kiosk users refer to someone who walks up to a multi-user shared desktop, such as ones found in a hotel business center, and can use all its allowed functionality without providing any type of credential access. In my opinion, these machines are the perfect situation to deploy as a dynamic or "provisioned" virtual desktop.

You can deploy these kinds of virtual desktops to only connect to a non-secure network, and if anything goes wrong, it takes just a few clicks to spin up another. This method may only be financially and administratively feasible if you have many kiosks, have other types of users using virtual desktops in your company, or if you rely on a contracted partner to supply and maintain them for you.


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