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Citrix Online Announces New Partnership With BMC Software |
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Wednesday, 13 July 2005
by Michel Roth
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Citrix Online today announced a new partnership with BMC Software the leader in service management, focused on delivering rapid, cost-effective and seamless solutions. As a result of the partnership, Citrix GoToAssist has achieved validation status for its remote support integration with BMC Software's Remedy(R) Action Request System(R) (AR System(R)). The combination of BMC Software's Remedy AR System, a sophisticated ticket-tracking system, and industry-leading Citrix GoToAssist delivers the most comprehensive solution for CRM and Help Desk Services.
More here.
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