|
Citrix Support Tool: WindowHistory Utility |
|
Friday, 24 February 2006
by Michel Roth
|
|
Sometimes Technical Support needs to troubleshoot GUI: seamless, copy/paste and other issues. The usual approach is to request window message traces using Spy++ or other tools. However, tools which create message logs are unable to save information about windows in the system/session such as creation/destruction time, screen coordinates, process and thread id, and so on.
You can also include all child windows and also specify update frequency. After every interval (5 seconds by default) the utility captures information about current windows in the system. Shorter intervals can be specified for a better capture. For example, if users manage to run and quit Notepad between updates, the information about Notepad windows will not be captured.
Download the WindowHistory Utility here. (registration required)
|
