HP And Citrix Win Outsourcing Excellence Award

Monday, 05 June 2006 by Michel Roth

HP and Citrix today announced that the companies� long term services relationship has been selected as the winner of the Outsourcing Center�s 2006 Outsourcing Excellence Awards �Best Business Challenge� category.

HP�s eight-year services agreement with Citrix fulfills hundreds of orders each week, including the shipment of several thousand software/training kits and electronic software downloads through its business process outsourcing contract with Citrix. Through these services Citrix has been able to cut education product fulfillment costs by almost 20 percent and reduce the cost of publishing and distribution while increasing customer satisfaction and reducing the delivery times.

In August 2003, Citrix expanded its existing services relationship with HP for software product fulfillment and publishing to include business continuity and availability and disaster recovery services. With headquarters in Ft. Lauderdale, Fla., Citrix recognized the need for backup to ensure data protection and to keep business operations up 24x7 in case access to the Citrix facility was lost.

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